- All information
is given and Products are supplied in accordance with the Terms and
Conditions of NaturalElixir.com (herein referred to as NE). The end-user/importer
is herein referred to as the Buyer.
- The
Buyer accepts full responsibility for use of all Products and services
supplied by NE. The Buyer affirms that they will use the Products only
under the guidance of their physician.
- The
Buyer affirms that they are of legal age and capacity in their country
to agree to these NE Terms and Conditions.
- Disclaimer.
Before starting to take any product, it is vital that you should discuss
it with your doctor! Do not use it on your own initiative, without medical
advice. The Buyer is wholly responsible for any improper usage of products
or usage contrary to medical advice. Always discuss with your doctor
possible side effects, contraindications for use of a product or any
food and drug interactions. The Buyer is wholly responsible for any
side effects that may occur while taking a product. We do not offer
any medical advice: all information is supplied only on an educational
basis. Always use the products only under the guidance of your physician.
NE is only a trader, not a manufacturer; any requests or complaints
about a product should be made directly to the relevant manufacturer,
not to NE.
- Delivery
time. Ordinarily, delivery takes 3-6 days for delivery to addresses
in Europe, 7-14 days to the USA and other parts of the world. However
the Buyer must allow NE up to 5 weeks for processing and shipping the
order after the date when we receive payment. In the case that your
order is detained by your local customs or other official body, the
shipping time cannot be determined. Carrier services are NOT recommended
for shipment and will be allowed only if the Buyer holds an account
with the carrier. For security reasons NE may ship orders in separate
parts with a timelag of 2-7 days between parts. Please allow for this
before raising a query with us.
- The Buyer
is wholly responsible for ensuring that their national import regulations
are met. The Buyer, not NE, is wholly responsible for any customs problems
that may occur in the case that the import of a Product is prohibited
by national law. NE will not be held responsible for loss of any Products
or detention of NE Products due to actions of national authorities or
any other officials of your country. To avoid any problems with your
order which might occur due to your national regulations on medicines,
we suggest that you always have a physician's prescription when you
order a Product from NE which might be a prescription item in your country.
- NE will
not be held responsible for lost or misdirected mail, unless the Buyer
has requested and paid for registered-mail service. In all cases the
Buyer must allow a full 5 weeks for delivery after the date of shipping.
In the event of loss of the order the products may be reshipped if the
reason for loss was beyond our control. However, no refunds will be
given.
- After
the product has been shipped NE cannot accept requests for cancellations
or refunds.
- If NE
shipped the wrong Products, or if Products arrive damaged, the Buyer
must contact NE before undertaking any action. If the fault is identified
and agreed upon, NE will reship the Products a second and final time.
In the event of Products being detained by a foreign customs authority
the loss rests with the Buyer. If the Products are returned by customs,
then, when the Products are received by NE, they may be reshipped. However,
no refunds will be given.
- Orders
may not be modified or changed, nor will refunds be given, after payment
has been processed.
- NE reserves
the right to refuse orders of Products.
- NE will
only supply Products under these Terms and Conditions, which are non-negotiable.
By placing an order with us you agree to be bound by these terms and
conditions.
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